Meet the Team

Andrew Ritschel

Operations Lead

Certifications:
  • CompTia A+ certified
  • Microsoft Certified Professional
Experience:
  • Over 12 years of management and leadership experience

Andrew Snell

Sr. Systems Administrator

Education:
  • Bachelor of Science, Computer Science :: Bradley University, 2003
Certifications:
  • Apple Certified Support Professional OSX 10.11
Experience:
  • Windows and MS SQL Server administration
  • End user support of MAC OS and Windows Machines
  • Hardware deployment and asset management
  • Windows Server Administration
  • ERP Application Support – Microsoft Dynamics Great Plains
  • VMware Administration
  • IT project Coordination

Tebin Duffy

Systems Administrator

Education:
  • Associate of Applied Science, Computer Information Systems :: Midstate College, 2007
  • Bachelor of Science, Management Information Systems :: Midstate College, 2011
Experience:
  • Systems Administrator
  • Help Desk Analyst
  • Network Administrator

Deven Ries

Network Administrator

Education:
  • Bachelor of Science, Computer Science :: Western Illinois University, 2017
Certifications:
  • Customer Experience Professional :: Customer Service Institute of America
Experience:
  • Service Desk Analyst
  • Field Technician

Jordan Cruse

Jr. Systems Administrator

Education:
  • Joint Cyber Analysis Course, Honors :: NSA/US Navy
  • Bachelor of Science, Information Technology and Cybersecurity :: University of Phoenix, expected 2020
Experience:
  • Cryptologic Technician in Networks, US Navy Reserve

Todd Stark II

Software Engineer

Education:
  • Associate of Applied Science, Web Systems :: Illinois Central College, 2012
  • Bachelor of Science, Web Design and Development :: Full Sail University, 2015
Certifications:
  • Professional SCRUM Developer
Experience:
  • 5 years of professional web development experience

Michelle Kistler

Executive Assistant

Education:
  • Bachelor of Art, History :: University of Alabama, 2014
  • Master of Science, Museum Studies :: University of Leicester (UK), 2019
Experience:
  • 5+ Years of customer service experience